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Meals, prayer, crew, family seating and Hajj travel, airline by airline.

Main differences

  • Zamzam: carried free on British Airways; not published by Japan Airlines.
  • Family seating: guaranteed, free on British Airways; described in words by Japan Airlines.
  • Crew hijab: permitted on British Airways; not published by Japan Airlines.
  • Ramadan: described in words by British Airways; not published by Japan Airlines.

From what each airline publishes and what travellers and the press report. Halal Gourmet doesn't score or rank airlines.

Each answer starts with a marker: yes, partly, no, answered in words, or not published. A solid dot means the airline's own policy; a hollow dot means a traveller or press report.

British Airways

BA · oneworld

Japan Airlines

JL · oneworld

The main questions

Halal meals

PartlyOn requestAirline policy

Order ahead; no special meals in Euro Traveller

PartlyOn requestAirline policy

Halal-certified Muslim meal on international flights from Japan

Alcohol-free

NoServedAirline policy

NoServedAirline policy

Ramadan

Answered in wordsIn Ramadan 2023 BA offered dates and laban on 14 Heathrow routes; we found no later programme.Traveller or press report

Not publishedNot published

Zamzam

YesCarried freeAirline policy

Jeddah departures only; BA's Jeddah route ended in April 2026

Not publishedNot published

Family seated together

YesGuaranteed, freeAirline policy

Each child under 12 sits next to an adult from the booking; others may be split

Answered in wordsSeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.Airline policy

Crew hijab

YesPermittedAirline policy

Tunic and hijab option in the uniform since 2023

Not publishedNot published

Hajj and Umrah routes

Answered in wordsFlies to Dubai, Doha, Riyadh, Cairo, Islamabad and more, but its Jeddah route ended in April 2026.Traveller or press report

Answered in wordsIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.Airline policy

None of these airlines publishes: Prayer space or lounge

Food and drink

Halal meals

Airline policyHalal is a special meal to order in advance; there are no special meals in short-haul economy.

Airline policyA halal-certified Muslim meal is offered in all classes on flights from Japan; other flights' meals are not certified.

Who certifies them

Not publishedNot published

Airline policyJAL names Japan Islamic Trust as the certifier for the whole production of its Muslim meal.

Does the meal turn up

Traveller or press reportForum posters say the Muslim meal is a fixed set menu, so ordering it means no main-menu choice.

Traveller or press reportTwo first-hand reports describe the Muslim meal served as ordered; it is confirmed at check-in.

On partner flights

Not publishedNot published

Airline policyCodeshare flights run by other airlines may not offer special meals at all.

Alcohol on board

Airline policyAlcohol is part of the service from World Traveller up; no dry routes are published.

Airline policyChampagne and sake are served in business class and the Haneda lounge; no dry routes are published.

Ramadan

Traveller or press reportIn Ramadan 2023 BA offered dates and laban on 14 Heathrow routes; we found no later programme.

Not publishedNot published

None of these airlines publishes: Amenity kit

Prayer

Crew and prayer

Not publishedNot published

Airline policyJAL has no prayer space of its own; Narita Terminal 2 and Haneda Terminals 2 and 3 have prayer rooms.

Water for istinja

Not publishedNot published

Airline policyThe A350-1000 has lavatories with a multi-function bidet; which cabins have them is not stated.

None of these airlines publishes: Space to pray · Qibla and prayer times · Prayer rooms in lounges

Crew and service

Hijab in crew uniform

Airline policyThe 2023 uniform includes a tunic and hijab option.

Not publishedNot published

Crew training

Traveller or press reportForum posters say crew often tell passengers all Middle East meals are halal, which BA does not publish.

Airline policyJAL's code of conduct rules out religious discrimination; one passenger reports courteous service.

Reported incidents

Airline policyNo passenger cases found; a tribunal dismissed a Muslim crew member's discrimination claim.

Not publishedNot published

None of these airlines publishes: Help from women staff · Eid and Ramadan on board

Seating and families

Sitting together as a family

Airline policyEach child under 12 sits next to an adult free; keeping the whole family together may cost extra.

Airline policySeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.

None of these airlines publishes: Changing seats

Hajj, Umrah and routes

Zamzam water

Airline policyFive litres of Zamzam fly free from Jeddah, but BA's Jeddah route ended in April 2026.

Not publishedNot published

Routes to Muslim-majority countries

Traveller or press reportFlies to Dubai, Doha, Riyadh, Cairo, Islamabad and more, but its Jeddah route ended in April 2026.

Airline policyIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.