Travel
Compare airlines
Meals, prayer, crew, family seating and Hajj travel, airline by airline.
Main differences
- Zamzam: carried free on British Airways; not published by Japan Airlines.
- Family seating: guaranteed, free on British Airways; described in words by Japan Airlines.
- Crew hijab: permitted on British Airways; not published by Japan Airlines.
- Ramadan: described in words by British Airways; not published by Japan Airlines.
The main questions
PartlyOn requestAirline policy
PartlyOn requestAirline policy
NoServedAirline policy
NoServedAirline policy
Answered in wordsIn Ramadan 2023 BA offered dates and laban on 14 Heathrow routes; we found no later programme.Traveller or press report
YesCarried freeAirline policy
YesGuaranteed, freeAirline policy
Answered in wordsSeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.Airline policy
YesPermittedAirline policy
Answered in wordsFlies to Dubai, Doha, Riyadh, Cairo, Islamabad and more, but its Jeddah route ended in April 2026.Traveller or press report
Answered in wordsIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.Airline policy
Food and drink
Airline policyHalal is a special meal to order in advance; there are no special meals in short-haul economy.
Airline policyA halal-certified Muslim meal is offered in all classes on flights from Japan; other flights' meals are not certified.
Airline policyJAL names Japan Islamic Trust as the certifier for the whole production of its Muslim meal.
Traveller or press reportForum posters say the Muslim meal is a fixed set menu, so ordering it means no main-menu choice.
Traveller or press reportTwo first-hand reports describe the Muslim meal served as ordered; it is confirmed at check-in.
Airline policyCodeshare flights run by other airlines may not offer special meals at all.
Airline policyAlcohol is part of the service from World Traveller up; no dry routes are published.
Airline policyChampagne and sake are served in business class and the Haneda lounge; no dry routes are published.
Traveller or press reportIn Ramadan 2023 BA offered dates and laban on 14 Heathrow routes; we found no later programme.
Prayer
Airline policyJAL has no prayer space of its own; Narita Terminal 2 and Haneda Terminals 2 and 3 have prayer rooms.
Airline policyThe A350-1000 has lavatories with a multi-function bidet; which cabins have them is not stated.
Crew and service
Airline policyThe 2023 uniform includes a tunic and hijab option.
Traveller or press reportForum posters say crew often tell passengers all Middle East meals are halal, which BA does not publish.
Airline policyJAL's code of conduct rules out religious discrimination; one passenger reports courteous service.
Airline policyNo passenger cases found; a tribunal dismissed a Muslim crew member's discrimination claim.
Seating and families
Airline policyEach child under 12 sits next to an adult free; keeping the whole family together may cost extra.
Airline policySeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.
Hajj, Umrah and routes
Airline policyFive litres of Zamzam fly free from Jeddah, but BA's Jeddah route ended in April 2026.
Traveller or press reportFlies to Dubai, Doha, Riyadh, Cairo, Islamabad and more, but its Jeddah route ended in April 2026.
Airline policyIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.
The main questions
Halal meals
PartlyOn requestAirline policy
PartlyOn requestAirline policy
Alcohol-free
NoServedAirline policy
NoServedAirline policy
Ramadan
Answered in wordsIn Ramadan 2023 BA offered dates and laban on 14 Heathrow routes; we found no later programme.Traveller or press report
Zamzam
YesCarried freeAirline policy
Family seated together
YesGuaranteed, freeAirline policy
Answered in wordsSeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.Airline policy
Crew hijab
YesPermittedAirline policy
Hajj and Umrah routes
Answered in wordsFlies to Dubai, Doha, Riyadh, Cairo, Islamabad and more, but its Jeddah route ended in April 2026.Traveller or press report
Answered in wordsIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.Airline policy
Food and drink
Halal meals
Airline policyHalal is a special meal to order in advance; there are no special meals in short-haul economy.
Airline policyA halal-certified Muslim meal is offered in all classes on flights from Japan; other flights' meals are not certified.
Who certifies them
Airline policyJAL names Japan Islamic Trust as the certifier for the whole production of its Muslim meal.
Does the meal turn up
Traveller or press reportForum posters say the Muslim meal is a fixed set menu, so ordering it means no main-menu choice.
Traveller or press reportTwo first-hand reports describe the Muslim meal served as ordered; it is confirmed at check-in.
On partner flights
Airline policyCodeshare flights run by other airlines may not offer special meals at all.
Alcohol on board
Airline policyAlcohol is part of the service from World Traveller up; no dry routes are published.
Airline policyChampagne and sake are served in business class and the Haneda lounge; no dry routes are published.
Ramadan
Traveller or press reportIn Ramadan 2023 BA offered dates and laban on 14 Heathrow routes; we found no later programme.
Prayer
Crew and prayer
Airline policyJAL has no prayer space of its own; Narita Terminal 2 and Haneda Terminals 2 and 3 have prayer rooms.
Water for istinja
Airline policyThe A350-1000 has lavatories with a multi-function bidet; which cabins have them is not stated.
Crew and service
Hijab in crew uniform
Airline policyThe 2023 uniform includes a tunic and hijab option.
Crew training
Traveller or press reportForum posters say crew often tell passengers all Middle East meals are halal, which BA does not publish.
Airline policyJAL's code of conduct rules out religious discrimination; one passenger reports courteous service.
Reported incidents
Airline policyNo passenger cases found; a tribunal dismissed a Muslim crew member's discrimination claim.
Seating and families
Sitting together as a family
Airline policyEach child under 12 sits next to an adult free; keeping the whole family together may cost extra.
Airline policySeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.
Hajj, Umrah and routes
Zamzam water
Airline policyFive litres of Zamzam fly free from Jeddah, but BA's Jeddah route ended in April 2026.
Routes to Muslim-majority countries
Traveller or press reportFlies to Dubai, Doha, Riyadh, Cairo, Islamabad and more, but its Jeddah route ended in April 2026.
Airline policyIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.

