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Meals, prayer, crew, family seating and Hajj travel, airline by airline.
Main differences
- Alcohol: restricted on Garuda Indonesia; served on Gulf Air.
- Halal meals: all meals halal on Gulf Air; described in words by Garuda Indonesia.
- Prayer space: some lounges on Gulf Air; not published by Garuda Indonesia.
- Zamzam: carried free on Gulf Air; not published by Garuda Indonesia.
- Hajj and Umrah: dedicated flights on Garuda Indonesia; described in words by Gulf Air.
The main questions
YesAll meals halalAirline policy
Answered in wordsGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.Airline policy
NoServedAirline policy
PartlyRestrictedTraveller or press report
PartlySome loungesAirline policy
Answered in wordsTrade press reported iftar boxes on evening Middle East flights; no current Gulf Air page confirms it.Traveller or press report
Answered in wordsIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.Traveller or press report
YesCarried freeAirline policy
Answered in wordsSeat selection costs extra on Basic, Light and Redemption fares, with no exemption for families.Airline policy
Answered in wordsThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.Traveller or press report
Answered in wordsSix Saudi destinations including Jeddah and Medina, plus Najaf, Baghdad, Cairo, Karachi and more.Airline policy
YesDedicated flightsTraveller or press report
Food and drink
Airline policyGulf Air says all meals on its flights are halal-certified.
Airline policyGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.
Airline policyThe caterer's halal certificate is issued by BPJPH, Indonesia's state halal agency.
Traveller or press reportFew first-hand reports; one 2023 special meal arrived as three dry samosas.
Traveller or press reportThe religion ministry reported many delayed Garuda Hajj flights; one was 7 hours late.
Airline policyOn partner-operated codeshares the other airline's conditions may apply; nothing is said about meals.
Airline policyAlcohol is served on board and in the Bahrain lounge; no dry routes are published.
Traveller or press reportPress reviews say flights to Saudi Arabia are dry, while other international flights serve wine, beer and spirits.
Traveller or press reportTrade press reported iftar boxes on evening Middle East flights; no current Gulf Air page confirms it.
Traveller or press reportIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.
Traveller or press reportA Falcon Gold reviewer's amenity kit held an eye mask and socks only.
Prayer
Traveller or press reportA first-hand report says the Islamic travel prayer is played to the cabin after boarding.
Traveller or press reportA reviewer on a Jeddah flight heard prayers played before take-off, during the flight and before landing.
Traveller or press reportA business class review found only lotion and fragrance in the lavatories; no bidet was described.
Airline policyThe Falcon Gold lounges in Bahrain and Dubai list prayer rooms; London's does not.
Crew and service
Traveller or press reportThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.
Traveller or press reportReviewers describe dates and coffee at boarding and crew who are polite, if not always warm.
Traveller or press reportA reviewer describes attentive crew; Garuda's crew have won Skytrax's best cabin crew award several times.
Traveller or press reportAn Indian consumer commission ordered Gulf Air to compensate a man refused over a single-name passport.
Seating and families
Airline policySeat selection costs extra on Basic, Light and Redemption fares, with no exemption for families.
Airline policyNo seat is guaranteed, and the conditions have no provision for reseating on modesty grounds.
Hajj, Umrah and routes
Airline policyOne sealed 5-litre Zamzam package flies free from Saudi airports, on top of the normal allowance.
Airline policySix Saudi destinations including Jeddah and Medina, plus Najaf, Baghdad, Cairo, Karachi and more.
Traveller or press reportGaruda flies Indonesian Hajj pilgrims; the religion ministry counted 152 Garuda pilgrim groups in one season.
The main questions
Halal meals
YesAll meals halalAirline policy
Answered in wordsGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.Airline policy
Alcohol-free
NoServedAirline policy
PartlyRestrictedTraveller or press report
Prayer space or lounge
PartlySome loungesAirline policy
Ramadan
Answered in wordsTrade press reported iftar boxes on evening Middle East flights; no current Gulf Air page confirms it.Traveller or press report
Answered in wordsIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.Traveller or press report
Zamzam
YesCarried freeAirline policy
Family seated together
Answered in wordsSeat selection costs extra on Basic, Light and Redemption fares, with no exemption for families.Airline policy
Crew hijab
Answered in wordsThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.Traveller or press report
Hajj and Umrah routes
Answered in wordsSix Saudi destinations including Jeddah and Medina, plus Najaf, Baghdad, Cairo, Karachi and more.Airline policy
YesDedicated flightsTraveller or press report
Food and drink
Halal meals
Airline policyGulf Air says all meals on its flights are halal-certified.
Airline policyGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.
Who certifies them
Airline policyThe caterer's halal certificate is issued by BPJPH, Indonesia's state halal agency.
Does the meal turn up
Traveller or press reportFew first-hand reports; one 2023 special meal arrived as three dry samosas.
Traveller or press reportThe religion ministry reported many delayed Garuda Hajj flights; one was 7 hours late.
On partner flights
Airline policyOn partner-operated codeshares the other airline's conditions may apply; nothing is said about meals.
Alcohol on board
Airline policyAlcohol is served on board and in the Bahrain lounge; no dry routes are published.
Traveller or press reportPress reviews say flights to Saudi Arabia are dry, while other international flights serve wine, beer and spirits.
Ramadan
Traveller or press reportTrade press reported iftar boxes on evening Middle East flights; no current Gulf Air page confirms it.
Traveller or press reportIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.
Amenity kit
Traveller or press reportA Falcon Gold reviewer's amenity kit held an eye mask and socks only.
Prayer
Crew and prayer
Traveller or press reportA first-hand report says the Islamic travel prayer is played to the cabin after boarding.
Traveller or press reportA reviewer on a Jeddah flight heard prayers played before take-off, during the flight and before landing.
Water for istinja
Traveller or press reportA business class review found only lotion and fragrance in the lavatories; no bidet was described.
Prayer rooms in lounges
Airline policyThe Falcon Gold lounges in Bahrain and Dubai list prayer rooms; London's does not.
Crew and service
Hijab in crew uniform
Traveller or press reportThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.
Crew training
Traveller or press reportReviewers describe dates and coffee at boarding and crew who are polite, if not always warm.
Traveller or press reportA reviewer describes attentive crew; Garuda's crew have won Skytrax's best cabin crew award several times.
Reported incidents
Traveller or press reportAn Indian consumer commission ordered Gulf Air to compensate a man refused over a single-name passport.
Seating and families
Sitting together as a family
Airline policySeat selection costs extra on Basic, Light and Redemption fares, with no exemption for families.
Changing seats
Airline policyNo seat is guaranteed, and the conditions have no provision for reseating on modesty grounds.
Hajj, Umrah and routes
Zamzam water
Airline policyOne sealed 5-litre Zamzam package flies free from Saudi airports, on top of the normal allowance.
Routes to Muslim-majority countries
Airline policySix Saudi destinations including Jeddah and Medina, plus Najaf, Baghdad, Cairo, Karachi and more.
Traveller or press reportGaruda flies Indonesian Hajj pilgrims; the religion ministry counted 152 Garuda pilgrim groups in one season.
