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Meals, prayer, crew, family seating and Hajj travel, airline by airline.

Main differences

  • Alcohol: restricted on Garuda Indonesia; served on Gulf Air.
  • Halal meals: all meals halal on Gulf Air; described in words by Garuda Indonesia.
  • Prayer space: some lounges on Gulf Air; not published by Garuda Indonesia.
  • Zamzam: carried free on Gulf Air; not published by Garuda Indonesia.
  • Hajj and Umrah: dedicated flights on Garuda Indonesia; described in words by Gulf Air.

From what each airline publishes and what travellers and the press report. Halal Gourmet doesn't score or rank airlines.

Each answer starts with a marker: yes, partly, no, answered in words, or not published. A solid dot means the airline's own policy; a hollow dot means a traveller or press report.

The main questions

Halal meals

YesAll meals halalAirline policy

All meals on Gulf Air flights are halal-certified

Answered in wordsGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.Airline policy

Alcohol-free

NoServedAirline policy

PartlyRestrictedTraveller or press report

Reported as dry on flights to Saudi Arabia

Prayer space or lounge

PartlySome loungesAirline policy

Falcon Gold lounges in Bahrain and Dubai

Not publishedNot published

Ramadan

Answered in wordsTrade press reported iftar boxes on evening Middle East flights; no current Gulf Air page confirms it.Traveller or press report

Answered in wordsIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.Traveller or press report

Zamzam

YesCarried freeAirline policy

One 5-litre package for eligible pilgrims departing Saudi airports

Not publishedNot published

Family seated together

Answered in wordsSeat selection costs extra on Basic, Light and Redemption fares, with no exemption for families.Airline policy

Not publishedNot published

Crew hijab

Not publishedNot published

Answered in wordsThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.Traveller or press report

Hajj and Umrah routes

Answered in wordsSix Saudi destinations including Jeddah and Medina, plus Najaf, Baghdad, Cairo, Karachi and more.Airline policy

YesDedicated flightsTraveller or press report

Flies Indonesian Hajj pilgrim groups

Food and drink

Halal meals

Airline policyGulf Air says all meals on its flights are halal-certified.

Airline policyGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.

Who certifies them

Not publishedNot published

Airline policyThe caterer's halal certificate is issued by BPJPH, Indonesia's state halal agency.

Does the meal turn up

Traveller or press reportFew first-hand reports; one 2023 special meal arrived as three dry samosas.

Traveller or press reportThe religion ministry reported many delayed Garuda Hajj flights; one was 7 hours late.

On partner flights

Airline policyOn partner-operated codeshares the other airline's conditions may apply; nothing is said about meals.

Not publishedNot published

Alcohol on board

Airline policyAlcohol is served on board and in the Bahrain lounge; no dry routes are published.

Traveller or press reportPress reviews say flights to Saudi Arabia are dry, while other international flights serve wine, beer and spirits.

Ramadan

Traveller or press reportTrade press reported iftar boxes on evening Middle East flights; no current Gulf Air page confirms it.

Traveller or press reportIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.

Amenity kit

Traveller or press reportA Falcon Gold reviewer's amenity kit held an eye mask and socks only.

Not publishedNot published

Prayer

Crew and prayer

Traveller or press reportA first-hand report says the Islamic travel prayer is played to the cabin after boarding.

Traveller or press reportA reviewer on a Jeddah flight heard prayers played before take-off, during the flight and before landing.

Water for istinja

Not publishedNot published

Traveller or press reportA business class review found only lotion and fragrance in the lavatories; no bidet was described.

Prayer rooms in lounges

Airline policyThe Falcon Gold lounges in Bahrain and Dubai list prayer rooms; London's does not.

Not publishedNot published

None of these airlines publishes: Space to pray · Qibla and prayer times

Crew and service

Hijab in crew uniform

Not publishedNot published

Traveller or press reportThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.

Crew training

Traveller or press reportReviewers describe dates and coffee at boarding and crew who are polite, if not always warm.

Traveller or press reportA reviewer describes attentive crew; Garuda's crew have won Skytrax's best cabin crew award several times.

Reported incidents

Traveller or press reportAn Indian consumer commission ordered Gulf Air to compensate a man refused over a single-name passport.

Not publishedNot published

None of these airlines publishes: Help from women staff · Eid and Ramadan on board

Seating and families

Sitting together as a family

Airline policySeat selection costs extra on Basic, Light and Redemption fares, with no exemption for families.

Not publishedNot published

Changing seats

Airline policyNo seat is guaranteed, and the conditions have no provision for reseating on modesty grounds.

Not publishedNot published

Hajj, Umrah and routes

Zamzam water

Airline policyOne sealed 5-litre Zamzam package flies free from Saudi airports, on top of the normal allowance.

Not publishedNot published

Routes to Muslim-majority countries

Airline policySix Saudi destinations including Jeddah and Medina, plus Najaf, Baghdad, Cairo, Karachi and more.

Traveller or press reportGaruda flies Indonesian Hajj pilgrims; the religion ministry counted 152 Garuda pilgrim groups in one season.