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Main differences

  • Family seating: مقاعد مجانية مع طفل on Cathay Pacific; described in words by Japan Airlines.

From what each airline publishes and what travellers and the press report. Halal Gourmet doesn't score or rank airlines.

Each answer starts with a marker: yes, partly, no, answered in words, or not published. A solid dot means the airline's own policy; a hollow dot means a traveller or press report.

Japan Airlines

JL · oneworld

Cathay Pacific

CX · oneworld

The main questions

Halal meals

Partlyعند الطلبAirline policy

Halal-certified Muslim meal on international flights from Japan

Partlyعند الطلبAirline policy

Halal meals on request from Hong Kong; pork- and alcohol-free meals on some routes

Alcohol-free

NoيُقدَّمAirline policy

NoيُقدَّمAirline policy

Family seated together

Answered in wordsSeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.Airline policy

Partlyمقاعد مجانية مع طفلAirline policy

Free advance reservation of preferred and regular seats with a child under 12; extra legroom seats are chargeable

Hajj and Umrah routes

Answered in wordsIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.Airline policy

Answered in wordsFlies daily to Riyadh and Dubai, and to Bangladesh, Indonesia and Malaysia; no Jeddah or Medina.Airline policy

None of these airlines publishes: Prayer space or lounge · Ramadan · Zamzam · Crew hijab

Food and drink

Halal meals

Airline policyA halal-certified Muslim meal is offered in all classes on flights from Japan; other flights' meals are not certified.

Airline policyMeals are pork- and alcohol-free on Bangladesh, Indonesia, Malaysia and Middle East flights; elsewhere order a Muslim meal.

Who certifies them

Airline policyJAL names Japan Islamic Trust as the certifier for the whole production of its Muslim meal.

Airline policyIts Hong Kong caterer is halal-certified by the Islamic Community Fund of Hong Kong.

Does the meal turn up

Traveller or press reportTwo first-hand reports describe the Muslim meal served as ordered; it is confirmed at check-in.

Traveller or press reportTwo forum posts with photos show the Muslim meal served as ordered, in 2018 and 2024.

On partner flights

Airline policyCodeshare flights run by other airlines may not offer special meals at all.

Not publishedNot published

Alcohol on board

Airline policyChampagne and sake are served in business class and the Haneda lounge; no dry routes are published.

Airline policyWine and a house beer are part of the service; no dry routes are published, even to Riyadh.

None of these airlines publishes: Ramadan · Amenity kit

Prayer

Crew and prayer

Airline policyJAL has no prayer space of its own; Narita Terminal 2 and Haneda Terminals 2 and 3 have prayer rooms.

Not publishedNot published

Water for istinja

Airline policyThe A350-1000 has lavatories with a multi-function bidet; which cabins have them is not stated.

Not publishedNot published

None of these airlines publishes: Space to pray · Qibla and prayer times · Prayer rooms in lounges

Crew and service

Crew training

Airline policyJAL's code of conduct rules out religious discrimination; one passenger reports courteous service.

Airline policyReligion is in Cathay's diversity pledge and staff have a prayer room; no faith-specific training is published.

Reported incidents

Not publishedNot published

Traveller or press reportCathay fired three crew in 2023 for mocking a passenger's English; no Muslim passenger cases were found.

None of these airlines publishes: Hijab in crew uniform · Help from women staff · Eid and Ramadan on board

Seating and families

Sitting together as a family

Airline policySeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.

Airline policyPassengers with a child under 12 can reserve regular and preferred seats free in advance.

None of these airlines publishes: Changing seats

Hajj, Umrah and routes

Routes to Muslim-majority countries

Airline policyIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.

Airline policyFlies daily to Riyadh and Dubai, and to Bangladesh, Indonesia and Malaysia; no Jeddah or Medina.

None of these airlines publishes: Zamzam water