سفر
مقارنة شركات الطيران
الوجبات والصلاة والطاقم وجلوس العائلة والحج، شركة بشركة.
Main differences
- Alcohol: مقيَّد on Garuda Indonesia; يُقدَّم on Japan Airlines.
- Halal meals: عند الطلب on Japan Airlines; described in words by Garuda Indonesia.
- Hajj and Umrah: رحلات مخصصة on Garuda Indonesia; described in words by Japan Airlines.
- Ramadan: described in words by Garuda Indonesia; not published by Japan Airlines.
- Family seating: described in words by Japan Airlines; not published by Garuda Indonesia.
The main questions
Partlyعند الطلبAirline policy
Answered in wordsGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.Airline policy
NoيُقدَّمAirline policy
PartlyمقيَّدTraveller or press report
Answered in wordsIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.Traveller or press report
Answered in wordsSeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.Airline policy
Answered in wordsThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.Traveller or press report
Answered in wordsIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.Airline policy
Yesرحلات مخصصةTraveller or press report
Food and drink
Airline policyA halal-certified Muslim meal is offered in all classes on flights from Japan; other flights' meals are not certified.
Airline policyGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.
Airline policyJAL names Japan Islamic Trust as the certifier for the whole production of its Muslim meal.
Airline policyThe caterer's halal certificate is issued by BPJPH, Indonesia's state halal agency.
Traveller or press reportTwo first-hand reports describe the Muslim meal served as ordered; it is confirmed at check-in.
Traveller or press reportThe religion ministry reported many delayed Garuda Hajj flights; one was 7 hours late.
Airline policyCodeshare flights run by other airlines may not offer special meals at all.
Airline policyChampagne and sake are served in business class and the Haneda lounge; no dry routes are published.
Traveller or press reportPress reviews say flights to Saudi Arabia are dry, while other international flights serve wine, beer and spirits.
Traveller or press reportIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.
Prayer
Airline policyJAL has no prayer space of its own; Narita Terminal 2 and Haneda Terminals 2 and 3 have prayer rooms.
Traveller or press reportA reviewer on a Jeddah flight heard prayers played before take-off, during the flight and before landing.
Airline policyThe A350-1000 has lavatories with a multi-function bidet; which cabins have them is not stated.
Traveller or press reportA business class review found only lotion and fragrance in the lavatories; no bidet was described.
Crew and service
Traveller or press reportThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.
Airline policyJAL's code of conduct rules out religious discrimination; one passenger reports courteous service.
Traveller or press reportA reviewer describes attentive crew; Garuda's crew have won Skytrax's best cabin crew award several times.
Seating and families
Airline policySeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.
Hajj, Umrah and routes
Airline policyIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.
Traveller or press reportGaruda flies Indonesian Hajj pilgrims; the religion ministry counted 152 Garuda pilgrim groups in one season.
The main questions
Halal meals
Partlyعند الطلبAirline policy
Answered in wordsGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.Airline policy
Alcohol-free
NoيُقدَّمAirline policy
PartlyمقيَّدTraveller or press report
Ramadan
Answered in wordsIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.Traveller or press report
Family seated together
Answered in wordsSeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.Airline policy
Crew hijab
Answered in wordsThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.Traveller or press report
Hajj and Umrah routes
Answered in wordsIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.Airline policy
Yesرحلات مخصصةTraveller or press report
Food and drink
Halal meals
Airline policyA halal-certified Muslim meal is offered in all classes on flights from Japan; other flights' meals are not certified.
Airline policyGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.
Who certifies them
Airline policyJAL names Japan Islamic Trust as the certifier for the whole production of its Muslim meal.
Airline policyThe caterer's halal certificate is issued by BPJPH, Indonesia's state halal agency.
Does the meal turn up
Traveller or press reportTwo first-hand reports describe the Muslim meal served as ordered; it is confirmed at check-in.
Traveller or press reportThe religion ministry reported many delayed Garuda Hajj flights; one was 7 hours late.
On partner flights
Airline policyCodeshare flights run by other airlines may not offer special meals at all.
Alcohol on board
Airline policyChampagne and sake are served in business class and the Haneda lounge; no dry routes are published.
Traveller or press reportPress reviews say flights to Saudi Arabia are dry, while other international flights serve wine, beer and spirits.
Ramadan
Traveller or press reportIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.
Prayer
Crew and prayer
Airline policyJAL has no prayer space of its own; Narita Terminal 2 and Haneda Terminals 2 and 3 have prayer rooms.
Traveller or press reportA reviewer on a Jeddah flight heard prayers played before take-off, during the flight and before landing.
Water for istinja
Airline policyThe A350-1000 has lavatories with a multi-function bidet; which cabins have them is not stated.
Traveller or press reportA business class review found only lotion and fragrance in the lavatories; no bidet was described.
Crew and service
Hijab in crew uniform
Traveller or press reportThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.
Crew training
Airline policyJAL's code of conduct rules out religious discrimination; one passenger reports courteous service.
Traveller or press reportA reviewer describes attentive crew; Garuda's crew have won Skytrax's best cabin crew award several times.
Seating and families
Sitting together as a family
Airline policySeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.
Hajj, Umrah and routes
Routes to Muslim-majority countries
Airline policyIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.
Traveller or press reportGaruda flies Indonesian Hajj pilgrims; the religion ministry counted 152 Garuda pilgrim groups in one season.
