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Main differences

  • Alcohol: لا يُقدَّم on Kuwait Airways; مقيَّد on Garuda Indonesia.
  • Halal meals: كل الوجبات حلال on Kuwait Airways; described in words by Garuda Indonesia.
  • Prayer space: بعض الصالات on Kuwait Airways; not published by Garuda Indonesia.
  • Zamzam: ضمن الوزن المسموح on Kuwait Airways; not published by Garuda Indonesia.
  • Family seating: عند الطلب on Kuwait Airways; not published by Garuda Indonesia.

From what each airline publishes and what travellers and the press report. Halal Gourmet doesn't score or rank airlines.

Each answer starts with a marker: yes, partly, no, answered in words, or not published. A solid dot means the airline's own policy; a hollow dot means a traveller or press report.

Kuwait Airways

KU

Garuda Indonesia

GA · SkyTeam

The main questions

Halal meals

Yesكل الوجبات حلالAirline policy

Answered in wordsGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.Airline policy

Alcohol-free

Yesلا يُقدَّمAirline policy

PartlyمقيَّدTraveller or press report

Reported as dry on flights to Saudi Arabia

Prayer space or lounge

Partlyبعض الصالاتTraveller or press report

Reported in the Dasman Lounge, Kuwait

Not publishedNot published

Ramadan

Not publishedNot published

Answered in wordsIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.Traveller or press report

Zamzam

Partlyضمن الوزن المسموحAirline policy

One 5-litre piece from Saudi stations, within the free allowance

Not publishedNot published

Family seated together

Partlyعند الطلبAirline policy

Seated together at check-in when seats allow

Not publishedNot published

Crew hijab

Not publishedNot published

Answered in wordsThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.Traveller or press report

Hajj and Umrah routes

Yesرحلات مخصصةAirline policy

Pilgrim flights each Hajj season, as reported by KUNA

Yesرحلات مخصصةTraveller or press report

Flies Indonesian Hajj pilgrim groups

Food and drink

Halal meals

Airline policyKuwait Airways says it serves only 100% halal food.

Airline policyGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.

Who certifies them

Not publishedNot published

Airline policyThe caterer's halal certificate is issued by BPJPH, Indonesia's state halal agency.

Does the meal turn up

Traveller or press reportA first-hand economy review describes a full hot meal service; no catering failures were found.

Traveller or press reportThe religion ministry reported many delayed Garuda Hajj flights; one was 7 hours late.

On partner flights

Airline policyIts codeshare FAQ covers wheelchairs, medical cases and seats, but says nothing about meals.

Not publishedNot published

Alcohol on board

Airline policyNo alcohol is served on board or in its lounges.

Traveller or press reportPress reviews say flights to Saudi Arabia are dry, while other international flights serve wine, beer and spirits.

Ramadan

Not publishedNot published

Traveller or press reportIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.

Amenity kit

Traveller or press reportA first class reviewer got no amenity kit; the lavatory had dental kits, combs and PAYOT toiletries.

Not publishedNot published

Prayer

Crew and prayer

Not publishedNot published

Traveller or press reportA reviewer on a Jeddah flight heard prayers played before take-off, during the flight and before landing.

Water for istinja

Not publishedNot published

Traveller or press reportA business class review found only lotion and fragrance in the lavatories; no bidet was described.

Prayer rooms in lounges

Traveller or press reportA 2016 review found a prayer room in the Dasman Lounge; Terminal 4 has five airport prayer rooms.

Not publishedNot published

None of these airlines publishes: Space to pray · Qibla and prayer times

Crew and service

Hijab in crew uniform

Not publishedNot published

Traveller or press reportThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.

Crew training

Traveller or press reportReviewers describe the travel prayer played before take-off in economy and first class.

Traveller or press reportA reviewer describes attentive crew; Garuda's crew have won Skytrax's best cabin crew award several times.

Reported incidents

Airline policyUS regulators found it discriminated against Israeli passport holders in ticketing.

Not publishedNot published

None of these airlines publishes: Help from women staff · Eid and Ramadan on board

Seating and families

Sitting together as a family

Airline policyFamilies are seated together at check-in when seats allow; seats chosen in advance may cost extra.

Not publishedNot published

None of these airlines publishes: Changing seats

Hajj, Umrah and routes

Zamzam water

Airline policyOne 5-litre Zamzam piece from Saudi stations, counted within the free baggage allowance.

Not publishedNot published

Routes to Muslim-majority countries

Airline policyFlies to Jeddah, Madinah, Riyadh and Dammam, and runs pilgrim flights each Hajj season.

Traveller or press reportGaruda flies Indonesian Hajj pilgrims; the religion ministry counted 152 Garuda pilgrim groups in one season.