سفر
مقارنة شركات الطيران
الوجبات والصلاة والطاقم وجلوس العائلة والحج، شركة بشركة.
Main differences
- Halal meals: كل الوجبات حلال on Malaysia Airlines; عند الطلب on Japan Airlines.
- Alcohol: مقيَّد on Malaysia Airlines; يُقدَّم on Japan Airlines.
- Prayer space: بعض الصالات on Malaysia Airlines; not published by Japan Airlines.
- Hajj and Umrah: رحلات مخصصة on Malaysia Airlines; described in words by Japan Airlines.
- Ramadan: described in words by Malaysia Airlines; not published by Japan Airlines.
The main questions
Yesكل الوجبات حلالAirline policy
Partlyعند الطلبAirline policy
PartlyمقيَّدTraveller or press report
NoيُقدَّمAirline policy
Partlyبعض الصالاتAirline policy
Answered in wordsNo Ramadan service is published; one passenger reports crew timed his meal to the sunset.Traveller or press report
Answered in wordsSeats are free for the whole booking when travelling with an infant; nothing similar for children aged 2 to 11.Airline policy
Answered in wordsSeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.Airline policy
Answered in wordsA former group chief says Muslim crew may wear hijab; a Muslim group has urged the airline to allow it.Traveller or press report
Yesرحلات مخصصةAirline policy
Answered in wordsIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.Airline policy
Food and drink
Airline policyAll meals served on Malaysia Airlines-operated flights are halal.
Airline policyA halal-certified Muslim meal is offered in all classes on flights from Japan; other flights' meals are not certified.
Airline policyMalaysia Airlines says all its food is certified halal by JAKIM and its own Airlines Halal Unit.
Airline policyJAL names Japan Islamic Trust as the certifier for the whole production of its Muslim meal.
Traveller or press reportWhen a caterer contract ended in 2023, special and pre-booked meals stopped on affected routes.
Traveller or press reportTwo first-hand reports describe the Muslim meal served as ordered; it is confirmed at check-in.
Airline policyOn codeshare flights run by partners, the airline tells halal travellers to request a Muslim meal.
Airline policyCodeshare flights run by other airlines may not offer special meals at all.
Traveller or press reportPress reports say alcohol is served only on request, on international flights longer than three hours.
Airline policyChampagne and sake are served in business class and the Haneda lounge; no dry routes are published.
Traveller or press reportNo Ramadan service is published; one passenger reports crew timed his meal to the sunset.
Prayer
Airline policyThe airline said in 2017 that screens show a prayer before take-off; entertainment has wudu and seated-prayer guides.
Airline policyJAL has no prayer space of its own; Narita Terminal 2 and Haneda Terminals 2 and 3 have prayer rooms.
Airline policyThe A350-1000 has lavatories with a multi-function bidet; which cabins have them is not stated.
Airline policyThe Golden Lounges at Kuala Lumpur list a prayer room among their amenities.
Crew and service
Traveller or press reportA former group chief says Muslim crew may wear hijab; a Muslim group has urged the airline to allow it.
Traveller or press reportA passenger reports crew noticed he was fasting and served his meal in time to break the fast.
Airline policyJAL's code of conduct rules out religious discrimination; one passenger reports courteous service.
Airline policyIts pilgrimage airline Amal was named No. 1 foreign carrier at the 2025 Hajj Convention in Jeddah.
Traveller or press reportNo case of mistreating Muslim passengers was found; one reported incident involved a passenger's threats.
Seating and families
Airline policySeats are free for the whole booking when travelling with an infant; nothing similar for children aged 2 to 11.
Airline policySeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.
Hajj, Umrah and routes
Airline policyAmal flies Kuala Lumpur to Jeddah and Madinah, with 110 flights planned for the 2026 Hajj season.
Airline policyIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.
The main questions
Halal meals
Yesكل الوجبات حلالAirline policy
Partlyعند الطلبAirline policy
Alcohol-free
PartlyمقيَّدTraveller or press report
NoيُقدَّمAirline policy
Prayer space or lounge
Partlyبعض الصالاتAirline policy
Ramadan
Answered in wordsNo Ramadan service is published; one passenger reports crew timed his meal to the sunset.Traveller or press report
Family seated together
Answered in wordsSeats are free for the whole booking when travelling with an infant; nothing similar for children aged 2 to 11.Airline policy
Answered in wordsSeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.Airline policy
Crew hijab
Answered in wordsA former group chief says Muslim crew may wear hijab; a Muslim group has urged the airline to allow it.Traveller or press report
Hajj and Umrah routes
Yesرحلات مخصصةAirline policy
Answered in wordsIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.Airline policy
Food and drink
Halal meals
Airline policyAll meals served on Malaysia Airlines-operated flights are halal.
Airline policyA halal-certified Muslim meal is offered in all classes on flights from Japan; other flights' meals are not certified.
Who certifies them
Airline policyMalaysia Airlines says all its food is certified halal by JAKIM and its own Airlines Halal Unit.
Airline policyJAL names Japan Islamic Trust as the certifier for the whole production of its Muslim meal.
Does the meal turn up
Traveller or press reportWhen a caterer contract ended in 2023, special and pre-booked meals stopped on affected routes.
Traveller or press reportTwo first-hand reports describe the Muslim meal served as ordered; it is confirmed at check-in.
On partner flights
Airline policyOn codeshare flights run by partners, the airline tells halal travellers to request a Muslim meal.
Airline policyCodeshare flights run by other airlines may not offer special meals at all.
Alcohol on board
Traveller or press reportPress reports say alcohol is served only on request, on international flights longer than three hours.
Airline policyChampagne and sake are served in business class and the Haneda lounge; no dry routes are published.
Ramadan
Traveller or press reportNo Ramadan service is published; one passenger reports crew timed his meal to the sunset.
Prayer
Crew and prayer
Airline policyThe airline said in 2017 that screens show a prayer before take-off; entertainment has wudu and seated-prayer guides.
Airline policyJAL has no prayer space of its own; Narita Terminal 2 and Haneda Terminals 2 and 3 have prayer rooms.
Water for istinja
Airline policyThe A350-1000 has lavatories with a multi-function bidet; which cabins have them is not stated.
Prayer rooms in lounges
Airline policyThe Golden Lounges at Kuala Lumpur list a prayer room among their amenities.
Crew and service
Hijab in crew uniform
Traveller or press reportA former group chief says Muslim crew may wear hijab; a Muslim group has urged the airline to allow it.
Crew training
Traveller or press reportA passenger reports crew noticed he was fasting and served his meal in time to break the fast.
Airline policyJAL's code of conduct rules out religious discrimination; one passenger reports courteous service.
Eid and Ramadan on board
Airline policyIts pilgrimage airline Amal was named No. 1 foreign carrier at the 2025 Hajj Convention in Jeddah.
Reported incidents
Traveller or press reportNo case of mistreating Muslim passengers was found; one reported incident involved a passenger's threats.
Seating and families
Sitting together as a family
Airline policySeats are free for the whole booking when travelling with an infant; nothing similar for children aged 2 to 11.
Airline policySeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.
Hajj, Umrah and routes
Routes to Muslim-majority countries
Airline policyAmal flies Kuala Lumpur to Jeddah and Madinah, with 110 flights planned for the 2026 Hajj season.
Airline policyIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.

