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Meals, prayer, crew, family seating and Hajj travel, airline by airline.

Main differences

  • Halal meals: all meals halal on Malaysia Airlines; on request on British Airways.
  • Alcohol: restricted on Malaysia Airlines; served on British Airways.
  • Prayer space: some lounges on Malaysia Airlines; not published by British Airways.
  • Zamzam: carried free on British Airways; not published by Malaysia Airlines.
  • Family seating: guaranteed, free on British Airways; described in words by Malaysia Airlines.

From what each airline publishes and what travellers and the press report. Halal Gourmet doesn't score or rank airlines.

Each answer starts with a marker: yes, partly, no, answered in words, or not published. A solid dot means the airline's own policy; a hollow dot means a traveller or press report.

British Airways

BA · oneworld

Malaysia Airlines

MH · oneworld

The main questions

Halal meals

PartlyOn requestAirline policy

Order ahead; no special meals in Euro Traveller

YesAll meals halalAirline policy

All meals on Malaysia Airlines-operated flights

Alcohol-free

NoServedAirline policy

PartlyRestrictedTraveller or press report

Reported as on request only, on international flights over three hours

Prayer space or lounge

Not publishedNot published

PartlySome loungesAirline policy

Golden Lounges at Kuala Lumpur

Ramadan

Answered in wordsIn Ramadan 2023 BA offered dates and laban on 14 Heathrow routes; we found no later programme.Traveller or press report

Answered in wordsNo Ramadan service is published; one passenger reports crew timed his meal to the sunset.Traveller or press report

Zamzam

YesCarried freeAirline policy

Jeddah departures only; BA's Jeddah route ended in April 2026

Not publishedNot published

Family seated together

YesGuaranteed, freeAirline policy

Each child under 12 sits next to an adult from the booking; others may be split

Answered in wordsSeats are free for the whole booking when travelling with an infant; nothing similar for children aged 2 to 11.Airline policy

Crew hijab

YesPermittedAirline policy

Tunic and hijab option in the uniform since 2023

Answered in wordsA former group chief says Muslim crew may wear hijab; a Muslim group has urged the airline to allow it.Traveller or press report

Hajj and Umrah routes

Answered in wordsFlies to Dubai, Doha, Riyadh, Cairo, Islamabad and more, but its Jeddah route ended in April 2026.Traveller or press report

YesDedicated flightsAirline policy

Hajj and Umrah flights by Amal, the group's pilgrimage airline

Food and drink

Halal meals

Airline policyHalal is a special meal to order in advance; there are no special meals in short-haul economy.

Airline policyAll meals served on Malaysia Airlines-operated flights are halal.

Who certifies them

Not publishedNot published

Airline policyMalaysia Airlines says all its food is certified halal by JAKIM and its own Airlines Halal Unit.

Does the meal turn up

Traveller or press reportForum posters say the Muslim meal is a fixed set menu, so ordering it means no main-menu choice.

Traveller or press reportWhen a caterer contract ended in 2023, special and pre-booked meals stopped on affected routes.

On partner flights

Not publishedNot published

Airline policyOn codeshare flights run by partners, the airline tells halal travellers to request a Muslim meal.

Alcohol on board

Airline policyAlcohol is part of the service from World Traveller up; no dry routes are published.

Traveller or press reportPress reports say alcohol is served only on request, on international flights longer than three hours.

Ramadan

Traveller or press reportIn Ramadan 2023 BA offered dates and laban on 14 Heathrow routes; we found no later programme.

Traveller or press reportNo Ramadan service is published; one passenger reports crew timed his meal to the sunset.

None of these airlines publishes: Amenity kit

Prayer

Crew and prayer

Not publishedNot published

Airline policyThe airline said in 2017 that screens show a prayer before take-off; entertainment has wudu and seated-prayer guides.

Prayer rooms in lounges

Not publishedNot published

Airline policyThe Golden Lounges at Kuala Lumpur list a prayer room among their amenities.

None of these airlines publishes: Space to pray · Qibla and prayer times · Water for istinja

Crew and service

Hijab in crew uniform

Airline policyThe 2023 uniform includes a tunic and hijab option.

Traveller or press reportA former group chief says Muslim crew may wear hijab; a Muslim group has urged the airline to allow it.

Crew training

Traveller or press reportForum posters say crew often tell passengers all Middle East meals are halal, which BA does not publish.

Traveller or press reportA passenger reports crew noticed he was fasting and served his meal in time to break the fast.

Eid and Ramadan on board

Not publishedNot published

Airline policyIts pilgrimage airline Amal was named No. 1 foreign carrier at the 2025 Hajj Convention in Jeddah.

Reported incidents

Airline policyNo passenger cases found; a tribunal dismissed a Muslim crew member's discrimination claim.

Traveller or press reportNo case of mistreating Muslim passengers was found; one reported incident involved a passenger's threats.

None of these airlines publishes: Help from women staff

Seating and families

Sitting together as a family

Airline policyEach child under 12 sits next to an adult free; keeping the whole family together may cost extra.

Airline policySeats are free for the whole booking when travelling with an infant; nothing similar for children aged 2 to 11.

None of these airlines publishes: Changing seats

Hajj, Umrah and routes

Zamzam water

Airline policyFive litres of Zamzam fly free from Jeddah, but BA's Jeddah route ended in April 2026.

Not publishedNot published

Routes to Muslim-majority countries

Traveller or press reportFlies to Dubai, Doha, Riyadh, Cairo, Islamabad and more, but its Jeddah route ended in April 2026.

Airline policyAmal flies Kuala Lumpur to Jeddah and Madinah, with 110 flights planned for the 2026 Hajj season.