سفر
مقارنة شركات الطيران
الوجبات والصلاة والطاقم وجلوس العائلة والحج، شركة بشركة.
Main differences
- Alcohol: مقيَّد on Garuda Indonesia; يُقدَّم on All Nippon Airways.
- Halal meals: عند الطلب on All Nippon Airways; described in words by Garuda Indonesia.
- Hajj and Umrah: رحلات مخصصة on Garuda Indonesia; described in words by All Nippon Airways.
- Ramadan: described in words by Garuda Indonesia; not published by All Nippon Airways.
- Family seating: described in words by All Nippon Airways; not published by Garuda Indonesia.
The main questions
Partlyعند الطلبAirline policy
Answered in wordsGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.Airline policy
NoيُقدَّمAirline policy
PartlyمقيَّدTraveller or press report
Answered in wordsIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.Traveller or press report
Answered in wordsFree seating near a parent for under-14s applies only to Canada flights; Basic fares get no advance seats.Airline policy
Answered in wordsThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.Traveller or press report
Answered in wordsIstanbul is its only Middle East destination; it flies to no Saudi or Gulf airport.Airline policy
Yesرحلات مخصصةTraveller or press report
Food and drink
Airline policyHalal is a Muslim meal to order in advance, up to 24 hours ahead on the ANA website.
Airline policyGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.
Airline policyANA says its caterer, ANA Catering Service, is halal-certified; no certifying body is named.
Airline policyThe caterer's halal certificate is issued by BPJPH, Indonesia's state halal agency.
Airline policyA special meal may be cancelled if the booking changes, so confirm it again afterwards.
Traveller or press reportThe religion ministry reported many delayed Garuda Hajj flights; one was 7 hours late.
Airline policyFor codeshare flights run by other airlines, a Muslim meal must be requested by contacting ANA.
Airline policyWine and sake are part of its in-flight dining, and the Haneda lounge has a bar.
Traveller or press reportPress reviews say flights to Saudi Arabia are dry, while other international flights serve wine, beer and spirits.
Traveller or press reportIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.
Prayer
Traveller or press reportA reviewer on a Jeddah flight heard prayers played before take-off, during the flight and before landing.
Airline policyANA's 787s have washlet toilets; other aircraft are not described.
Traveller or press reportA business class review found only lotion and fragrance in the lavatories; no bidet was described.
Crew and service
Traveller or press reportThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.
Traveller or press reportA reviewer describes attentive crew; Garuda's crew have won Skytrax's best cabin crew award several times.
Seating and families
Airline policyFree seating near a parent for under-14s applies only to Canada flights; Basic fares get no advance seats.
Hajj, Umrah and routes
Airline policyIstanbul is its only Middle East destination; it flies to no Saudi or Gulf airport.
Traveller or press reportGaruda flies Indonesian Hajj pilgrims; the religion ministry counted 152 Garuda pilgrim groups in one season.
The main questions
Halal meals
Partlyعند الطلبAirline policy
Answered in wordsGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.Airline policy
Alcohol-free
NoيُقدَّمAirline policy
PartlyمقيَّدTraveller or press report
Ramadan
Answered in wordsIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.Traveller or press report
Family seated together
Answered in wordsFree seating near a parent for under-14s applies only to Canada flights; Basic fares get no advance seats.Airline policy
Crew hijab
Answered in wordsThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.Traveller or press report
Hajj and Umrah routes
Answered in wordsIstanbul is its only Middle East destination; it flies to no Saudi or Gulf airport.Airline policy
Yesرحلات مخصصةTraveller or press report
Food and drink
Halal meals
Airline policyHalal is a Muslim meal to order in advance, up to 24 hours ahead on the ANA website.
Airline policyGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.
Who certifies them
Airline policyANA says its caterer, ANA Catering Service, is halal-certified; no certifying body is named.
Airline policyThe caterer's halal certificate is issued by BPJPH, Indonesia's state halal agency.
Does the meal turn up
Airline policyA special meal may be cancelled if the booking changes, so confirm it again afterwards.
Traveller or press reportThe religion ministry reported many delayed Garuda Hajj flights; one was 7 hours late.
On partner flights
Airline policyFor codeshare flights run by other airlines, a Muslim meal must be requested by contacting ANA.
Alcohol on board
Airline policyWine and sake are part of its in-flight dining, and the Haneda lounge has a bar.
Traveller or press reportPress reviews say flights to Saudi Arabia are dry, while other international flights serve wine, beer and spirits.
Ramadan
Traveller or press reportIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.
Prayer
Crew and prayer
Traveller or press reportA reviewer on a Jeddah flight heard prayers played before take-off, during the flight and before landing.
Water for istinja
Airline policyANA's 787s have washlet toilets; other aircraft are not described.
Traveller or press reportA business class review found only lotion and fragrance in the lavatories; no bidet was described.
Crew and service
Hijab in crew uniform
Traveller or press reportThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.
Crew training
Traveller or press reportA reviewer describes attentive crew; Garuda's crew have won Skytrax's best cabin crew award several times.
Seating and families
Sitting together as a family
Airline policyFree seating near a parent for under-14s applies only to Canada flights; Basic fares get no advance seats.
Hajj, Umrah and routes
Routes to Muslim-majority countries
Airline policyIstanbul is its only Middle East destination; it flies to no Saudi or Gulf airport.
Traveller or press reportGaruda flies Indonesian Hajj pilgrims; the religion ministry counted 152 Garuda pilgrim groups in one season.