سفر
مقارنة شركات الطيران
الوجبات والصلاة والطاقم وجلوس العائلة والحج، شركة بشركة.
Main differences
- Alcohol: مقيَّد on Garuda Indonesia; يُقدَّم on All Nippon Airways.
- Halal meals: عند الطلب on All Nippon Airways; described in words by Garuda Indonesia.
- Hajj and Umrah: رحلات مخصصة on Garuda Indonesia; described in words by All Nippon Airways.
- Ramadan: described in words by Garuda Indonesia; not published by All Nippon Airways.
- Family seating: described in words by All Nippon Airways; not published by Garuda Indonesia.
The main questions
Answered in wordsGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.Airline policy
Partlyعند الطلبAirline policy
PartlyمقيَّدTraveller or press report
NoيُقدَّمAirline policy
Answered in wordsIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.Traveller or press report
Answered in wordsFree seating near a parent for under-14s applies only to Canada flights; Basic fares get no advance seats.Airline policy
Answered in wordsThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.Traveller or press report
Yesرحلات مخصصةTraveller or press report
Answered in wordsIstanbul is its only Middle East destination; it flies to no Saudi or Gulf airport.Airline policy
Food and drink
Airline policyGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.
Airline policyHalal is a Muslim meal to order in advance, up to 24 hours ahead on the ANA website.
Airline policyThe caterer's halal certificate is issued by BPJPH, Indonesia's state halal agency.
Airline policyANA says its caterer, ANA Catering Service, is halal-certified; no certifying body is named.
Traveller or press reportThe religion ministry reported many delayed Garuda Hajj flights; one was 7 hours late.
Airline policyA special meal may be cancelled if the booking changes, so confirm it again afterwards.
Airline policyFor codeshare flights run by other airlines, a Muslim meal must be requested by contacting ANA.
Traveller or press reportPress reviews say flights to Saudi Arabia are dry, while other international flights serve wine, beer and spirits.
Airline policyWine and sake are part of its in-flight dining, and the Haneda lounge has a bar.
Traveller or press reportIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.
Prayer
Traveller or press reportA reviewer on a Jeddah flight heard prayers played before take-off, during the flight and before landing.
Traveller or press reportA business class review found only lotion and fragrance in the lavatories; no bidet was described.
Airline policyANA's 787s have washlet toilets; other aircraft are not described.
Crew and service
Traveller or press reportThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.
Traveller or press reportA reviewer describes attentive crew; Garuda's crew have won Skytrax's best cabin crew award several times.
Seating and families
Airline policyFree seating near a parent for under-14s applies only to Canada flights; Basic fares get no advance seats.
Hajj, Umrah and routes
Traveller or press reportGaruda flies Indonesian Hajj pilgrims; the religion ministry counted 152 Garuda pilgrim groups in one season.
Airline policyIstanbul is its only Middle East destination; it flies to no Saudi or Gulf airport.
The main questions
Halal meals
Answered in wordsGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.Airline policy
Partlyعند الطلبAirline policy
Alcohol-free
PartlyمقيَّدTraveller or press report
NoيُقدَّمAirline policy
Ramadan
Answered in wordsIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.Traveller or press report
Family seated together
Answered in wordsFree seating near a parent for under-14s applies only to Canada flights; Basic fares get no advance seats.Airline policy
Crew hijab
Answered in wordsThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.Traveller or press report
Hajj and Umrah routes
Yesرحلات مخصصةTraveller or press report
Answered in wordsIstanbul is its only Middle East destination; it flies to no Saudi or Gulf airport.Airline policy
Food and drink
Halal meals
Airline policyGaruda's catering company holds an Indonesian state halal certificate covering 2,252 products.
Airline policyHalal is a Muslim meal to order in advance, up to 24 hours ahead on the ANA website.
Who certifies them
Airline policyThe caterer's halal certificate is issued by BPJPH, Indonesia's state halal agency.
Airline policyANA says its caterer, ANA Catering Service, is halal-certified; no certifying body is named.
Does the meal turn up
Traveller or press reportThe religion ministry reported many delayed Garuda Hajj flights; one was 7 hours late.
Airline policyA special meal may be cancelled if the booking changes, so confirm it again afterwards.
On partner flights
Airline policyFor codeshare flights run by other airlines, a Muslim meal must be requested by contacting ANA.
Alcohol on board
Traveller or press reportPress reviews say flights to Saudi Arabia are dry, while other international flights serve wine, beer and spirits.
Airline policyWine and sake are part of its in-flight dining, and the Haneda lounge has a bar.
Ramadan
Traveller or press reportIn Ramadan 2019 Garuda offered copies of the Quran on board and added Quran audio.
Prayer
Crew and prayer
Traveller or press reportA reviewer on a Jeddah flight heard prayers played before take-off, during the flight and before landing.
Water for istinja
Traveller or press reportA business class review found only lotion and fragrance in the lavatories; no bidet was described.
Airline policyANA's 787s have washlet toilets; other aircraft are not described.
Crew and service
Hijab in crew uniform
Traveller or press reportThe chief executive said hijab-wearing crew are not banned but are kept off flights that serve alcohol.
Crew training
Traveller or press reportA reviewer describes attentive crew; Garuda's crew have won Skytrax's best cabin crew award several times.
Seating and families
Sitting together as a family
Airline policyFree seating near a parent for under-14s applies only to Canada flights; Basic fares get no advance seats.
Hajj, Umrah and routes
Routes to Muslim-majority countries
Traveller or press reportGaruda flies Indonesian Hajj pilgrims; the religion ministry counted 152 Garuda pilgrim groups in one season.
Airline policyIstanbul is its only Middle East destination; it flies to no Saudi or Gulf airport.