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مقارنة شركات الطيران

الوجبات والصلاة والطاقم وجلوس العائلة والحج، شركة بشركة.

Main differences

On the eight main questions these airlines give the same answers.

From what each airline publishes and what travellers and the press report. Halal Gourmet doesn't score or rank airlines.

Each answer starts with a marker: yes, partly, no, answered in words, or not published. A solid dot means the airline's own policy; a hollow dot means a traveller or press report.

Japan Airlines

JL · oneworld

All Nippon Airways

NH · Star Alliance

The main questions

Halal meals

Partlyعند الطلبAirline policy

Halal-certified Muslim meal on international flights from Japan

Partlyعند الطلبAirline policy

Muslim meal to order up to 24 hours before departure

Alcohol-free

NoيُقدَّمAirline policy

NoيُقدَّمAirline policy

Family seated together

Answered in wordsSeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.Airline policy

Answered in wordsFree seating near a parent for under-14s applies only to Canada flights; Basic fares get no advance seats.Airline policy

Hajj and Umrah routes

Answered in wordsIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.Airline policy

Answered in wordsIstanbul is its only Middle East destination; it flies to no Saudi or Gulf airport.Airline policy

None of these airlines publishes: Prayer space or lounge · Ramadan · Zamzam · Crew hijab

Food and drink

Halal meals

Airline policyA halal-certified Muslim meal is offered in all classes on flights from Japan; other flights' meals are not certified.

Airline policyHalal is a Muslim meal to order in advance, up to 24 hours ahead on the ANA website.

Who certifies them

Airline policyJAL names Japan Islamic Trust as the certifier for the whole production of its Muslim meal.

Airline policyANA says its caterer, ANA Catering Service, is halal-certified; no certifying body is named.

Does the meal turn up

Traveller or press reportTwo first-hand reports describe the Muslim meal served as ordered; it is confirmed at check-in.

Airline policyA special meal may be cancelled if the booking changes, so confirm it again afterwards.

On partner flights

Airline policyCodeshare flights run by other airlines may not offer special meals at all.

Airline policyFor codeshare flights run by other airlines, a Muslim meal must be requested by contacting ANA.

Alcohol on board

Airline policyChampagne and sake are served in business class and the Haneda lounge; no dry routes are published.

Airline policyWine and sake are part of its in-flight dining, and the Haneda lounge has a bar.

None of these airlines publishes: Ramadan · Amenity kit

Prayer

Crew and prayer

Airline policyJAL has no prayer space of its own; Narita Terminal 2 and Haneda Terminals 2 and 3 have prayer rooms.

Not publishedNot published

Water for istinja

Airline policyThe A350-1000 has lavatories with a multi-function bidet; which cabins have them is not stated.

Airline policyANA's 787s have washlet toilets; other aircraft are not described.

None of these airlines publishes: Space to pray · Qibla and prayer times · Prayer rooms in lounges

Crew and service

Crew training

Airline policyJAL's code of conduct rules out religious discrimination; one passenger reports courteous service.

Not publishedNot published

None of these airlines publishes: Hijab in crew uniform · Help from women staff · Eid and Ramadan on board · Reported incidents

Seating and families

Sitting together as a family

Airline policySeats can be chosen at booking in all classes on most fares; a paid service covers extra-legroom seats.

Airline policyFree seating near a parent for under-14s applies only to Canada flights; Basic fares get no advance seats.

None of these airlines publishes: Changing seats

Hajj, Umrah and routes

Routes to Muslim-majority countries

Airline policyIts only Middle East route is Haneda to Doha; connections beyond are on Qatar Airways.

Airline policyIstanbul is its only Middle East destination; it flies to no Saudi or Gulf airport.

None of these airlines publishes: Zamzam water