Lufthansa
Lufthansa is the German airline with hubs at Frankfurt and Munich. It offers a free Muslim meal on request on longer flights, publishes no Zamzam allowance or onboard prayer provision, and flies to Riyadh but not, as far as we found, to Jeddah or Medina.
At a glance
- Halal mealsPartlyعند الطلبAirline policy
- Alcohol-freeAnswered in wordsAlcohol is a marketed part of the Frankfurt First Class Terminal; no dry routes are published.Airline policy
- Prayer space or loungeNot publishedNot published
- RamadanNot publishedNot published
- ZamzamNot publishedNot published
- Family seated togetherPartlyعند الطلبAirline policy
- Crew hijabNot publishedNot published
- Hajj and Umrah routesAnswered in wordsFrankfurt to Riyadh resumed three times a week in September 2026; no Jeddah or Medina service was found.Airline policy
Food and drink
- Halal meals
Airline policyA free Muslim meal can be ordered up to 24 hours ahead, on economy flights over 185 minutes.
Lufthansa offers a Muslim meal among 11 special meals on flights it operates, at no extra cost, bookable up to 24 hours before departure. It contains no pork, game or alcohol, and its meat and poultry are certified as slaughtered according to halal guidelines. Special meals are usually offered in economy on flights of more than 185 minutes and in business on flights of more than 60 minutes.
- Who certifies them
Airline policyLufthansa says Muslim-meal meat is certified halal-slaughtered but names no certifying body.
Lufthansa says the meat and poultry in its Muslim meal are certified as slaughtered according to halal guidelines but names no certifying body. We found no halal certificate for the Frankfurt or Munich flight kitchens; the only LSG Sky Chefs halal certification we found is for a Kathmandu flight kitchen that serves other airlines.
- Alcohol on board
Airline policyAlcohol is a marketed part of the Frankfurt First Class Terminal; no dry routes are published.
Lufthansa's First Class Terminal in Frankfurt advertises a bar with more than 130 varieties of whisky and liquors from the Ziegler Distillery. We found no Lufthansa policy on dry routes or dry cabins.
Prayer
Crew and service
- Crew training
Airline policyGroup policy bans religious discrimination; staff training targets antisemitism, with no Muslim equivalent found.
Lufthansa Group says it does not tolerate discrimination based on religious affiliation, among other grounds, and in September 2022 adopted the IHRA working definition of antisemitism. The Jewish Telegraphic Agency reported that American Jewish Committee staff would train Lufthansa Group employees to identify and respond to antisemitism, and that Lufthansa would appoint a senior manager for the prevention of discrimination and antisemitism. We found no equivalent training or partnership focused on Muslim passengers.
- Reported incidents
Airline policyUS regulators fined Lufthansa $4 million for barring 128 Jewish passengers from a connecting flight.
The US Department of Transportation fined Lufthansa $4 million, its largest civil-rights penalty against an airline, for barring 128 Jewish passengers, most wearing distinctive Orthodox garb, from a connecting flight in Germany because of the alleged misconduct of some. DOT said the passengers who had not complied were never named and that Lufthansa staff concluded it was not practical to address each passenger individually. In the consent order Lufthansa denied discrimination, attributing the incident to a series of inaccurate communications, misinterpretations and misjudgments. We found no case involving Muslim passengers.
Seating and families
- Sitting together as a family
Airline policyChildren aged 2 to 11 are seated by an adult at check-in on a best-efforts basis; guaranteed seats cost extra.
Lufthansa says that for children aged 2 to 11 it will do its best to seat the child next to an adult in the group, with seats allocated free at check-in, and that families can reserve seats in advance for a fee to be sure of sitting together. On flights to and from Canada, if a child cannot be seated near an adult, the family can rebook or cancel; on flights to and from Italy, advance seat reservations are free under ENAC rules. A seat allocated automatically at online check-in can be changed for a fee.
Hajj, Umrah and routes
- Routes to Muslim-majority countries
Airline policyFrankfurt to Riyadh resumed three times a week in September 2026; no Jeddah or Medina service was found.
Lufthansa Group announced that Frankfurt to Riyadh flights would resume three times a week from 10 September 2026. We found no current Lufthansa service to Jeddah or Medina.